Standard Cancellation Policy for 2024 Reservations

Due to our small size and short season, cancellations can have a significant detrimental impact on our business. If you cancel your reservation 15 days or more prior to arrival date, your deposit, minus a 10% processing fee, will be refunded. The balance of the reservation will be charged at 14 days. For cancellations made 14 days or less prior to your arrival, your payment will not be refunded. Shortening your stay is considered a cancellation for those nights. A 10% processing fee will be applied to any refund issued. Multi-room group stays have longer cancellation periods, and different policies, which can be explained at the time of booking.  If you have concerns about this policy, we suggest that you purchase trip insurance. For a free quote from Allianz Travel Insurance, visit Allianz Travel Insurance.

Tax

9% Maine Lodging tax is added to all lodging, food, and beverage charges.

Check-in/Check-out

We ask that guests check in from 3:00 – 5:00 PM. Please text us at 207-348-6615 if you will be arriving after 5:00 PM. We will gladly provide instructions for you to get settled into your room if you will be arriving later. We cannot accommodate early arrivals or late check-outs, due to the short window we have to complete room turnovers. Check-out is by 10:30 am. If you check out after 10:30, a late fee of $100 will be charged.

Minimum Stay

Minimum night stays may apply. Please check availability for specifics.

Alcohol

We have a bar onsite, guests may purchase drinks during bar hours. Due to our liquor license rules, if you bring your own alcohol onsite, it may only be consumed in your room. If you purchase alcohol from us, you may consume it throughout the inn or outdoors. Thank you in advance for helping us keep our liquor license safe.

Children

We have found that families with small children are most comfortable in one of our cottages, which offer greater privacy, a small kitchen, additional space, and televisions. While not required, but in consideration of our other guests, we gratefully ask that families with very young children consider one of our cottages for their stay.

Smoking

Smoking is not permitted in the inn, cottages or on any decks as required by law. This includes, cigars, cigarettes, e-cigarettes and marijuana. Guests unable to comply with this policy will be charged a $250 cleaning fee and asked to find alternative accommodations.

Extra Guests

Our room and cottage rates are based on the assumption of a two-person occupancy. A few of our larger rooms can accommodate children with small cots (not available in cottages), with prior approval. Children 12 and under are an additional charge of $25/night. Adults are an additional $40/night.

Pets

Small to medium-sized dogs are allowed in our cottages with advanced approval, but not in the main Inn, unless they are a certified service dog as recognize by Titles ll and lll of the ADA. No more than 2 dogs per cottage. A $45 one-time cleaning fee will be added for each pet. The following policies apply:

• No more than two small dogs or one medium-sized dog are allowed in one cottage.
• Cats or other pets are not allowed anywhere in the cottages or the inn.
• Dogs must be fully trained, housebroken and appropriately restrained by guest, and are not allowed on chairs or beds.
• Dogs must not be left unattended unless they are crated. If dog disturbs other guests by barking, the guest must not leave them unattended.
• Dogs must be kept on a leash when on the grounds and are not allowed into the inn or dining room unless they are a service dog.
• Guests must clean up after their dog when on the grounds.
• Pilgrim’s Inn reserves the right to charge the guest’s credit card for any damages, commensurate to the cost of the damages.